For yet another year, we have been awarded with the “Q” for quality; a distinction endowed by the Spanish Institute for Tourism Quality.
Pazo Santa Maria passes rigorous external quality inspections and audits every year. We also implement our own procedures of internal assessment which combined with the continual feed back from our guests guides us on our path of permanent improvement.
Al of the establishments that have been awarded the “Q” for quality have pass rigorous audits to assure a maximum guarantee of quality, security and professionalism.
Our efforts to continually provide top of the range services to our guests have positioned Pazo Santa Maria in the TOP 5 best ranked hotels to be awarded the “Q” status.
We are strongly commitment to the environmental protection of our wonderful setting in Arzúa through a series of actions and plans amongst which we would like to highlight:
- We have implemented an Energy Saving Plan by replacing all our light fittings with latest LED low-power technology with automatic activation by proximity sensors.
- Our Integral Waste Recycling Plan, with which we have achieved a significant reduction in hotel waste thanks to a careful separation procedure.
- We use paraben free soaps.
- Our own Ecological Garden in which we grow most of the fruit and vegetables commonly consumed in the restaurant of our hotel.
At Pazo de Santa Maria owe our success to our fantastic staff, the suppliers who work with us and, above all to all our customers and friends who motivate and encourage us to continue improving day by day .
THANK YOU VERY MUCH !!
Information about the “Q” Quality Stamp
Quality Certificate issued to: Hotel Pazo Santa Maria, Arzúa